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IATA / Airline safety / Airline Operations / Airport

IATA Flying during a Pandemic-Cabin Crew Awareness

Course by: International Air Transport Association

SKU: FLY082012

Price $91.00 CAD
# Seats

This eLearning course will provide current and future cabin crew members with an overall understanding of the temporary measures and procedures that are being adopted in the aviation industry while flying during the COVID-19 pandemic. You will learn about the new health and sanitary measures to keep yourself and others safe. Explore cabin crew duties and responsibilities during a public health emergency, such as handling a suspected case of communicable disease onboard and dealing with increased passenger stress. 

Course format 

This course requires approximately 2 hours of study to be completed in 6 months from the purchase date (enrollment validity). After the enrollment validity expires, the users will not have access to the course content and will not be able to take the assessment. 

Student performance will be based on an assessment. 

What you will learn?

Upon completion of this course you will be able to: 

  • Recognize the challenges paused by COVID-19 or any similar pandemic in cabin operations 
  • Adapt confidently to the changes brought to the cabin environment 
  • Restore passenger's confidence in air travel by demonstrating best practices and reassuring them that the cabin environment is safe 

Course content

  • Duties and responsibilities before, during and after a flight 
  • Personal protective equipment 
  • Passengers concerns during a pandemic 
  • Inflight services and tasks impacted by the pandemic 
  • How to safely disembark a flight 
  • Considerations and rules to follow during layovers 
  • Cabin Crew health and wellbeing 

Who should attend?

This course is recommended for:

  • Cabin Crew 
  • Aviation professionals 
  • Civil aviation authorities 

Certificate awarded

Upon successful completion of the assessment you will be awarded a Certificate, available for you to print for your records. 

Exam information

  • Non-supervised online-based assessment. Assessment can be taken any time at your convenience. 
  • You will be given 30 minutes to complete 10 multiple choice questions. 
  • Passing grade is 60% correct answers. 
  • You will be given 2 attempts to successfully complete the final assessment.